Payments, Fraud and Compliance Specialist

Run It Once Poker, established in 2016, was founded with an idea to provide a legitimate alternative for online poker enthusiasts, distinguished by respect for the community and a commitment to the health of the poker ecology.

We are looking for a motivated Payments, Fraud and Compliance specialist with a positive can-do attitude to join our team.

This role is based in our Malta office.

You will:

  • Be the first point of contact for payments, fraud and compliance queries escalated by customer service
  • Corresponding with players about payments and compliance queries
  • Review financial activity of customer accounts
  • Process customer payments
  • Investigate and resolve payment issues
  • Update internal and PSP transaction reconciliation
  • Liaise with 3rd party payment providers as necessary
  • Ensure that fraudulent transactions are found and resolved quickly to minimise company losses
  • Evaluate, review and approve KYC documents - including SOW/SOF
  • Perform ongoing monitoring and compiling of enhanced due diligence
  • Evaluate and identify suspicious behaviour - independently report suspicious activity reports (SAR) and suspicious transaction reports (STR) to the MLRO
  • Ensure that all tasks are performed in line with company processes and procedures
  • Keep up to date with payment methods and fraud/AML related trends
  • Participate in updating and improving internal procedures and processes related to risk, fraud, payments and AML.
  • Work cooperatively with other departments, assessing and escalating cases accordingly

You have:

  • Experience in a customer-facing Payments or Compliance role in online gaming
  • The ability to work in a shift environment, including weekends and public holidays

It’s good to have:

  • Poker playing experience, particularly in the most popular formats typically

Interested?

Join us.

Upload your Resume / CV
By clicking “Submit” below, you confirm that you have read and consent to the External Recruitment Policy.